Frequently Asked Questions

  • What is Stop Thorn?

    Tyre protection technology in the form of a strip of rubber under the tyre tread around its entire circumference. Stop Thorn offers three different levels of protection - Smart 1mm, Advanced 3mm, and the most durable Ultimate - 5mm.

    Find out more about Stop Thorn 
  • Are your tyres e-bike ready?

    Yes, all our tyres are possible to use for e-bikes. But we suggest using tyres with some additional technology such as Stop Thorn ( City & trekking bikes), Trail Ace, or Race Hero (MTB) which are marked as e-bike ready.

  • Can I use your tyres as tubeless?

    Yes! All tyres with construction Trail Ace and Race Hero are developed as tubeless ready. But it doesn't mean that they can´t be used with a standard inner tube.

  • When I get my order?

    All orders are shipped directly from our production plant in Náchod - Czechia. We will process your order no later than the next business day.

  • How can I choose the right size?

    We always recommend replacing your bicycle’s tyres with the same size as the original equipment. Tyre width and wheel diameter are specified in millimeters by ETRTO but measurement in inches may also be used as an alternative.

    More about sizes 
  • Returns & Claims

    More information on returns and claims can be found at the link below.

    More about Returns & Claims 

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